FAQs & Contact

FAQs

by far my most popular question. every product page has a quantity available right next to the add to cart button. If the item is in stock, I usually ship the next day. I will send the tracking info & USPS will send updates if you have provided me with your email.

i get restocked the first Saturday of every month.

Colored products are special order only. Orders placed before the 15th of the month will be fulfilled the first Saturday of the next month, a 2-4 week wait. Orders placed after the 15th of the month will be fulfilled the first Saturday of the month after next, a 6 week wait.

You can invoice yourself! 

  1. Just add the items you want to your cart.
  2. Proceed to checkout & continue to the payment page.  There you will find the pay option: “quote me.”  
  3. Just choose that & place your order.  You will receive an email of your items marked as pending payment.

Sorry, we do not offer local pickup but do offer free shipping.  In town orders are usually delivered the day after we drop your order off at the post office.

If you absolutely have to pick it up, i can bring it to set with me and we can arrange pickup there.  This might actually take longer to coordinate depending on location & schedule than just shipping so don’t bank on this as your fastest option.

I ship everywhere!  Rates explained on my shipping page.

Because you aren’t just paying for shipping but for insurance & tracking. I do offer other cheaper options but they are more risky. You can read all about it on my shipping page.

No. The Fedex & UPS drops are not as close as USPS so i won’t be able to get there until the weekend thereby negating the speed to ship with one of these carries. USPS priority delivers nationwide within 3 days and express can be as fast as 1 day.

Usually within 24 hours of your order and sometimes on the same day depending on how early you order. My wifey does the shipping & goes to the post office daily.

In order to insure your order, we have to go to the post office & have the packages scanned in.  It’s a time intensive process but one that protects your investment.

Yup, satisfaction guaranteed!

If for any reason you are not happy with your purchase, you can return it within a week for a reimbursement of the cost of the product. Shipping not refunded. Product must be in good shape and unused.

Please mail to this address:

David “Clean” Berryman
321 N. Pass Ave. #308
Burbank, CA 91505

Yes.  Label your item with your contact info & a description of the problem.

Send it to:

Sal Gonzalez
Cinematic Precision
4035 E Guasti Rd #310
Ontario CA 91761

Cinematic Precison will invoice you if there are any charges.

There are no “bro prices”, “group discounts”, etc. My margin on these products is super slim.

I don’t believe in over-inflating my prices so that when people ask for a discount I can knock off $20.

I worked really hard with my machinist to offer the best product possible at a camera-assistant friendly price point.

I’m an a.c. & I know how little we make & how little our equipment rents for these days.

I challenge you to find any of these products at this quality for less money. So please don’t ask for a discount, you are already getting one.

Right here in the good ol’ usa!

cleans camera support products made in the usa

Contact

Hopefully this page answered all of y’all’s questions. If it didn’t, feel free to contact us below. As long as i have internet connection, I can usually respond within an hour.

Cheers! – Clean

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