DO YOU HAVE ANY IN STOCK?
by far my most popular question. every product page has a quantity available right next to the add to cart button. If the item is in stock, I usually ship the next day. I will send the tracking info & usps will send updates if you have provided me with your email.
WHEN WILL YOU HAVE MORE IN STOCK?
i get restocked the first saturday of every month.
HOW LONG DO I HAVE TO WAIT FOR SPECIAL ORDERS/COLORED PRODUCTS?
colored products are special order only.
orders placed before the 15th of the month will be fulfilled the first saturday of the next month, a 2 week wait.
orders placed after the 15th of the month will be fulfilled the first saturday of the month after next, a 6 week wait.
CAN YOU INVOICE ME?
you can invoice yourself! just add the items you want to your cart. proceed to checkout & continue to the payment page. there you will find the pay option: “quote me.” just choose that & place your order. you will receive an email of your items marked as pending payment.
CAN I PICK UP IN LOS ANGELES?
sorry, we do not offer local pickup but do offer free shipping. in town orders are usually delivered the day after we drop your order off at the post office.
if you absolutely have to pick it up, i can bring it to set with me and we can arrange pickup there. this might actually take longer to coordinate depending on location & schedule than just shipping so don’t bank on this as your fastest option
DO YOU SHIP OVERSEAS?
i ship everywhere! rates explained on my shipping page.
WHY IS SHIPPING SO EXPENSIVE?
because you aren’t just paying for shipping but for insurance & tracking. i do offer other cheaper options but they are more risky. you can read all about it on my shipping page.
CAN YOU SHIP FEDEX/UPS?
no. the fedex & ups drops are not as close as usps so i won’t be able to get there until the weekend thereby negating the speed to ship with one of these carries. usps priority delivers nationwide within 3 days and express can be as fast as 1 day
WHEN DO YOU SHIP?
usually within 24 hrs of your order & sometimes on the same day depending on how early you order. My wifey does the shipping & goes to the post office daily. In order to insure your order, we have to go to the post office & have the packages scanned in. It’s a time intensive process but one that protects your investment.
CAN I RETURN/EXCHANGE AN ITEM?
yup, satisfaction guaranteed! if for any reason you are not happy with your purchase, you can return it within a week for a reimbursement of the cost of the product. shipping not refunded. product must be in good shape & unused. please mail to this address:
david “clean” berryman
1920 hillhurst ave #216
Los Angeles CA 90027-2717
DO YOU DO REPAIRS?
yes. label your item with your contact info & a description of the problem. send it to
4035 E Guasti Rd #310
Ontario CA 91761
cinematic precison will invoice you if there are any charges.
HOW ABOUT A “BRO DEAL?”
there are no “bro prices,” “group discounts”, etc. My margin on these products is super slim. I don’t believe in over-inflating my prices so that when people ask for a discount I can knock off $20. I worked really hard with my machinist to offer the best product possible at a camera-assistant friendly price point. I’m an a.c. & I know how little we make & how little our equipment rents for these days. I challenge you to find any of these products at this quality for less money. So please don’t ask for a discount, you are already getting one.
WHERE ARE YOUR PRODUCTS MADE?
right here in the good ol’ usa!
hopefully this page answered all of y’all’s questions. if it didn’t, feel free to contact us below. as long as i have internet connection, i can usually respond within an hour.