Contact / FAQs

by far my most popular question. every product page has a quantity available right next to the add to cart button. the answer is usually yes!  only colored items & custom lenght posts are not stocked.  

We usually get restocked the first Saturday of every month.   there is a banner at the top of every page with the cutoff & delivery date.

Colored products as well as custom length posts are special order only and will be delivered 5-6 weeks after you order them.

You can do it yourself! 

Just add the items you want to your cart.

Proceed to checkout & continue to the payment page.  There you will find the pay option: “quote me.”  

Just choose that & place your order.  You will receive an email of your items marked as pending payment.

Sorry, we do not offer local pickup but do offer free shipping.  In town orders are usually delivered the day after we drop your order off at the post office.

If you absolutely have to pick it up, i can bring it to set with me and we can arrange pickup there.  This might actually take longer to coordinate depending on location & schedule than just shipping so don’t bank on this as your fastest option.

We ship domestic orders USPS priority mail,  INSURED & SIGNATURE REQUIRED.

If you do not want us to ship signature required, please note that at checkout.  we will ship according to your wishes but know that if your package is lost, stolen or damaged, we cannot replace your order for free.

To determine transit times, use the USPS postage calculator  shipping from Burbank, CA 91505.

We will send you the tracking info from USPS.

We highly recommend you sign up for email or text updates from USPS for your package.

The post office seems to have recently changed its policy. they now only attempt delivery once. YOU have to request redelivery through the website. if you don’t sign up for the notifications, you will miss the window of opportunity & they will send your order back to me.

At that point you will have the option for a refund (minus shipping) or pay $15 for shipping again. this has the potential to be a lengthy & annoying process so please, get the tracking updates!

We ship everywhere!

We prefer UPS through Paypal’s partnership with Shipstation.  They seem to have a negotiated rate that is much lower than the rates we get directly on UPS.com. I cannot tell you what that rate will be as it is not published but when you go to checkout, you will have very nice options for rates from Worldwide Saver to Express.  

No. The Fedex & DHL drops are not as close as USPS & UPS.  We aren’t be able to get there until the weekend thereby negating the speed to ship with one of these carries. USPS priority delivers nationwide within 3 days and express can be as fast as 1 day.  UPS usually takes between 3-5 days depending on how much you want to spend.

Domestic orders (USPS) usually ship within 24 hours of your purchase and sometimes on the same day depending on how early you order. My wifey does the shipping & goes to the post office almost daily.

International orders (UPS) usually go out on Saturday and maybe one day during the week depending on the wifey’s work schedule.

Yup, satisfaction guaranteed!

If for any reason you are not happy with your purchase, you can return it within a week for a reimbursement of the cost of the product. Shipping not refunded. Product must be in good shape and unused.

Please mail to David “Clean” Berryman at this address:

4400 W. Riverside Dr. #110-80 Burbank, CA 91505-4046

Yes.  Label your item with your contact info & a description of the problem.

Send it to Sal Gonzalez at:

Cinematic Precision 4035 E Guasti Rd #310 Ontario CA 91761

‭(323) 302-4134‬

cinematicprecision@gmail.com

Cinematic Precison will invoice you if there are any charges.

Due to the lockdowns, Sal lost all his employees and is still behind on repairs.  Please be patient & know that this could take 1-2 months.  You will have to contact Sal directly with any questions.  

for those who really want a nerd deep dive, the aluminum we use is 6061-T6.

you can read all about it 

HERE.

There are no “bro prices”, “group discounts”, etc. My margin on these products is super slim.

I don’t believe in over-inflating my prices so that when people ask for a discount I can knock off $20.

I worked really hard with my machinist to offer the best product possible at a camera-assistant friendly price point.

I’m an a.c. & I know how little we make & how little our equipment rents for these days.

I challenge you to find any of these products at this quality for less money. So please don’t ask for a discount, you are already getting one.

Right here in the good ol’ U.S.A.!